Updating Group Bookings
For group reservations, modifications often involve updating guest details, room assignments, or reservation specifics. This article provides a guide on handling group booking changes efficiently.
Steps for Modifying a Group Booking
To assist with changes to a group booking, follow these steps:
- Locate the group booking in our reservation system.
- Review the guest list and reservation details to understand the requested changes.
- Make the necessary updates, such as adjusting guest information, modifying room assignments, or updating arrival and departure times.
- Save the updated reservation details for each guest in the group.
- Confirm the modifications with the group organizer, and inform them of any changes to the total booking cost, if applicable.
Note: Ensure all modifications are saved properly, as group reservations can have multiple linked entries.
Common Modifications for Group Bookings
- Adding or Removing Guests: Adjust the guest list to include new members or remove any cancellations.
- Room Reassignments: Update room allocations to accommodate new preferences or group requirements.
- Change in Dates: Modify the check-in and check-out dates for the entire group or specific members.
Need Further Assistance?
If additional help is needed, please contact the reservations support team to ensure smooth handling of all group booking modifications.
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